SHIPPING & TRACKING
1How long will it take for my order to be delivered?
Orders in India are typically delivered in 1-4 business days in metros, and 4-7 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.). Please Note: Mobile covers, mugs, posters, and Make Your Tee (MYT) are made-to-order. They will be shipped out 3-4 business days after the order is placed. Patience is key!
2Are there any additional shipping charges?
The ezepizzy Store provides FREE shipping for all orders above Rs. 445 in India. A shipping charge of Rs. 50 is payable only on orders below Rs. 445.
3How do I track my order?
You can track your order once it has been dispatched from our warehouse. An email and SMS will be sent with a link to track your order. You can also track it from your account on the website. Select ‘Orders’ from the top right corner and then you can click on 'Track Order'.
4What if my order is undelivered?
For prepaid orders, if our courier partners are unable to deliver the product and they send it back to us, we will initiate a refund and the amount should reflect in your account within 7 working days.